As we mark over 50 years of success, our commitment to our people remains at the heart of everything we do. We prioritise a healthy work-life balance, create opportunities for career growth, and foster a workplace where every employee feels valued. Together, we play a pivotal role in shaping the future of healthcare in Australia.
About My Care Solution HCA:
Carefully selected and matched to individual needs and personalities, clients will not encounter a different face at every visit. Instead, they will be supported by a small group of trusted care professionals whom they can get to know and rely on.
Are you a healthcare professional with a passion for improving the lives of older Australians? This is a fantastic opportunity to step into a key role where your clinical insight and people skills will truly make an impact.
We’re seeking a Client Care Coordinator with a strong background in healthcare to help deliver high-quality, person-centred support for our Home Care clients. Whether you’re a nurse, allied health professional, or experienced in aged care coordination, your healthcare knowledge will be invaluable in ensuring our clients receive the best possible care.
About the Role:
You’ll be managing an existing portfolio of home care clients, working closely with them and their families to develop individualised care plans, coordinate services, and monitor outcomes. Collaborating with our broader State Team, you’ll help deliver tailored care that supports independence and well-being.
In this role, you’ll:
- Deliver clinical and non-clinical care coordination to ensure best outcomes for clients.
- Work with clients and families to co-design care plans that reflect their health goals and personal needs.
- Support client independence by ensuring services are safe, appropriate, and timely.
- Liaise with nurses, GPs, and allied health professionals to ensure continuity of care.
- Monitor and manage care budgets in accordance with Home Care Package (HCP) program guidelines.
- Coordinate client intake, onboarding, and ongoing communication.
You’ll bring:
- Background in healthcare: nursing, allied health, aged care or community care.
- Understanding of Home Care Packages and the Aged Care Quality Standards (or a willingness to learn).
- Strong communication and relationship-building skills.
- Empathy, emotional intelligence, and a genuine passion for client-centred care.
- Ability to manage changing needs and priorities in a fast-paced environment.
Why Join Us?
- A workplace that values healthcare professionals and promotes from within.
- Ongoing support and development to grow your career in aged care coordination.
- A collaborative, caring team culture that puts people first.
If you’re ready to use your healthcare experience in a meaningful new way, we’d love to hear from you.
Qualifications & Experience:
- Relevant qualifications or experience in healthcare industry or similar
- Strong understanding or Aged Care and/or other health related services
- Experience and success in working in a customer focused service business.
- Current or willing to obtain National Police check
Our culture and benefits:
We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other.
HCA provides a flexible and inclusive workplace culture where you have access to excellent benefits, including access to extra leave with a day off for your birthday plus a rewards and benefits platform.
We are focused on the continual growth and development of our team. This is supported by an exceptional education assistance program that’s accessible by all staff.
Please apply with your current CV and cover Letter.
To learn more about HCA:
www.healthcareaustralia.com.au
Only short listed candidates will be contacted
At My Care Solution/HCA we are committed to embracing diversity and committed to providing a safe working environment.
Only short listed candidates will be contacted
Sounds like the role for you?
We'd love to hear from you, apply now and take the next step in your career!
