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Business Relationship Lead – Home Care – Sydney

Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

About the role:
Outstanding opportunity for a true ‘people person’ to continue to drive our successful business to new levels!   Working closely with our Home Care State Manager and Marketing Manager you will develop and implement growth strategies and engagement approaches for the Sydney market.   Your primary focus will be to convert quality leads and pathways to services within the Home Care Operations team.

Responsibilities include:

  • Business Development & Intake – engaging with stakeholders and potential referrers to promote HCA’s services, building a strong customer pipeline, and identifying growth opportunities within the home care sector. By targeting new customers and expanding HCA’s market presence, you will drive the conversion of qualified leads into long-term clients, managing the full sales cycle from lead generation to onboarding. Additionally, monetary incentives are offered for generating organic home care leads and driving sustainable business growth.
  • Collaboration & Workforce Engagement: Work closely with our State Team, Recruitment, and Rostering teams to ensure that services are delivered efficiently and meet customer needs. You will also partner with the Recruitment and Rostering teams to enhance workforce capacity and ensure service delivery aligns with customer expectations.

Lets talk about you

  • Proven experience in customer engagement, business development, or a similar role. 
  • Proactive and driven, with the ability to meet business targets and deadlines.
  • Knowledge of the Home Care sector or a willingness to quickly learn and adapt.
  • Comfortable working with CRM systems and using them with high accuracy.

When we call you to discuss this role we are looking for strong communication and networking skills with a focus on building and maintaining relationships.  You will need to be able to show evidence before starting of a current working with children’s check and a police check (within 6 months).  Event and marketing experience is a plus, including organising and attending industry events.
  
  Our culture and benefits:     

We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other.  With HCA you’ll be rewarded with:

  • A fabulous discount on BUPA Private health Insurance – 7%! 
  • Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance
  • Access to extra leave with a day off for your birthday plus a rewards and benefits platform
  • Salary Packaging – novated leasing available with Smart group 
  • Be part of a well-respected Australian based organisation of more than 3,000 employees!
  • Benefit from ongoing training and support with access to an education allowance to nurture your skills and career

  
At HCA we are committed to embracing diversity and committed to providing a safe working environment.   Veterans are encouraged to apply.

Sounds like the role for you?

We'd love to hear from you, apply now and take the next step in your career!

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